Privacy Policy

Amatra Travel , is committed to maintaining the privacy of personal information that you provide to us when using the Journey Travel & Tours web site. This Privacy Policy describes how we treat personal information received about you when you visit www.journeytours.com. We may make content or services from other web sites including our co-branded web sites available to you from links located on https://www.amatratravel.com/. These other web sites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such web site to determine how that site protects your privacy.

Privacy Policy Promise

While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Amatra Travel. Here then, is our promise to our individual customers:

We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.
We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other companys use of customer information.
Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.

Our Privacy Policy

Amatra Travel understands that privacy is important to you and wants your experience when dealing with us to be as enjoyable and safe as possible. This policy describes who Travel the World is and how it handles your personal information generally as well as when you use our website.

The type of personal information we collect and hold

General : When you register, and at other times, we may collect personally identifiable information from you that may include your name, address, telephone number, e-mail address, and facts about your computer. We do not, however, knowingly collect personal information from children under the age of thirteen. In addition, if a user is under 18, unless consent is obtained from your parent/guardian, you are not allowed to provide us with personal information.

Web Site Usage Information: : We automatically collect IP addresses and Web site usage information from you when you visit our Web site. This information helps us evaluate how our visitors and customers use and navigate our Web site on an aggregate basis, including the number and frequency of visitors and customers to each Web page, and the length of their visits.

How We Use Information Collected

We may use information in the following ways:

For the purposes for which you specifically provided the information.
To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.
To enhance existing features or develop new features, products and services.
To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.
We may combine the information that we collect from you on https://www.amatratravel.com with information that you provide to us in connection with your use of our other products, services and web site.
We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms of Use (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

Cookies

We use our as well as third parties data collection devices such as cookies on certain pages of our Website and App. Cookies are small files stored on your hard drive that assist us in providing services customized to your requirements, interests and preferences. We also offer certain features which are only available through the use of a cookie. Cookies may be used whether you choose to register with us or not. Third party vendors such as www.google.com (Google) may use cookies to serve advertisements based on your visits to this website. You may visit the website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. We place both permanent and temporary cookies in your computer's hard drive. However, such cookies do not contain any of your personally identifiable information.

How we protect your personal data

Amatra Travel takes the protection of your Customer Data seriously but, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Customer Data, we cannot guarantee the security of your Customer Data transmitted through any channel, such as the Website; any transmission is at your own risk.

Notification of Modifications and Changes to the Policy

We reserve the right to change the terms of the Policy from time to time, as seem fit, without any intimation to you, and your continued use of the Website or App will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the terms of the Policy on a regular basis. Should it be that you do not accept any of the modifications or amendments to the terms of the Policy, you may terminate your use of our services immediately.

Advertisement on website

We may use third-party advertising websites to serve advertisements when you visit our Website and App. Such websites may use information including your personal information in order to provide advertisements regarding goods and services that may be of interest to you. We cannot confirm or guarantee or take responsibility for the privacy practices or policies of such third-party advertising websites. We disclaim any liability towards any losses due to privacy infringement or other causes that you may suffer pursuant to access of such third-party advertising websites. We encourage you to read the privacy policies of the relevant third-party advertising websites prior to accessing them.

Confidentiality

You further acknowledge that we may provide you certain information (apart from information available on the Website and App, which is under public domain) which is designated confidential by us. You agree that you shall not disclose such confidential information without our prior written consent. Further, your information shall be regarded as confidential and therefore, will not be divulged to any third party, unless if legally required to do so to the appropriate authorities or otherwise permitted in terms of this Policy.

Disclaimer

As a user of the Website, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Website and App. Your use of site is subjected to our Policy. If you do not agree to this, we kindly request you not to use this portal.